FABER CARE

FABER CARE

A CUSTOMER CARE INITIATIVE

Post liberalisation, the growing Consumer demands for a better Lifestyle & a look at Kitchen beyond just a necessity, has opened up a sepctrum of choices for the Indian Consumer.

 

 

Launch of Lifestyle Kitchen Appliances like Kitchenhoods, Built-in Gas Hobs & Built-in Ovens has transformed the Kitchen from merely a Cooking place to a meeting place for the family.

 

 

However with Lifestyle yet being a key driver of this nascent category, which is yet at the conceptual stage, there are increasing demands for Consumer education.

 

 


As a category leader it has always been our endeavour to complete knowledge to the valued Consumers & fuel category growth.

 

 

Eyeing the increasing demand, the promising future & the growing necessity for Consumer education. Faber established its dedicated Consumer service cell "Faber Care" at the beginning of 2004.

 

 

The main responsibility of Faber Care has been to provide an effective interface between the Consumer & the Product/Company.

 

 

Assisting the Consumer to understand the Product, its utilities, benefits & imparting complete knowledge of the Use & Maintainance of the Gadget has been the Primary goal of apart from providing value added service like Change of Technology, Kitchenhood selection process etc. to name a few.

 

 

To effectively execute the above responsibilities and for an easy access to the Consumer, the Company has established an independent Call Centre with an all India dedicated "Tollfree" line.

 

 

                                                                                                               At "Faber" - "We Care"

 

 

 

AFTER SALES SERVICE

Toll Free No. - 1800 209 3484

 

Email: customercare@faberspa.com